It’s been said that “True compassion means not only feeling another’s pain but also being moved to help relieve it.” Many times we confuse being sympathetic with being compassionate.

Perhaps the most effective way to practice compassion is to make an attempt to see things from the perspective of others.

We sometimes tend to let our focus be dominated by our own needs and problems. For example, if your spouse’s smartphone quits working, you might not think it such a big deal. If your phone goes on the fritz, however, it’s time to call in the paratroopers.

A way to be compassionate about this situation might begin with the realization that the person you love most in the world won’t be able to call for help if their car breaks down. A simple change in how we view a situation can move us to help instead of merely being sympathetic.

The principle of compassion is a hallmark of successful companies. A business that works from a place of being moved to solve the problems of its customers will provide far more value to their clients. If you are an owner-operator, your entire trucking business revolves around helping those you serve. You’ll do a far better job if you can be compassionate toward their needs.

That’s the same philosophy we practice at Pay4Freight. To reboot an old saying, we practice compassion by driving a mile in our clients’ rigs. We actively try to see things from the perspective of those we serve, and this moves us to be the best.